Burki Collection values and respects the privacy of its customers. We are committed to protecting your personal information and ensuring a safe online shopping experience.
We collect information such as your name, address, contact number, and email solely for order processing, delivery, and customer support.
Your personal data will never be sold, rented, or shared with third parties, except when required for logistics, payment processing, or legal compliance.
All transactions and customer data are kept secure and confidential.
By using our website, you consent to the collection and use of your personal information as outlined in this Privacy Policy.
Return & Exchange
We strive to deliver products exactly as shown and described. However, if there is any issue, our return policy applies as follows:
7-Day Check Warranty
Customers are entitled to check and claim a return or exchange within 7 days of delivery.
After 7 days, no returns, refunds, or exchanges will be accepted.
Valid Reasons for Return/Exchange
The product delivered is not the same as shown in the pictures.
The wrong item was delivered.
The product is defective, damaged, or not functioning properly upon delivery.
Conditions for Return
Items must be unused, undamaged, and returned in their original packaging with proof of purchase.
Products altered, washed, or used will not be eligible for return.
Process & Refunds
Customers must contact our support team within 7 days to initiate a return.
After inspection, either a replacement or refund will be issued.
Refunds may take up to 7–10 working days after product approval.
