Burki Collection respects your privacy and is committed to protecting your personal information. We ensure a safe and secure online shopping experience for all our customers.We collect only the necessary information such as your name, address, phone number, and email to process orders, arrange delivery, and provide customer support.Your personal information is never sold, rented, or shared with third parties, except where required for order fulfillment, payment processing, or legal obligations.All customer data and transactions are kept secure and confidential using appropriate security measures.By using our website, you agree to the collection and use of information as outlined in this Privacy Policy.We strive to deliver products exactly as shown and described. If you face any issue, the following policy applies.
5-Days Check Warranty
Return or exchange requests must be made within 5 days of delivery. After 5 days, no return, refund, or exchange requests will be accepted.
Valid Reasons for Return or Exchange
Item received is different from the product shown. Wrong item delivered. Product is damaged, defective, or not working at the time of delivery.
Return Conditions
Item must be unused, unwashed, and unaltered. Original packaging and proof of purchase are required. Used or damaged items are not eligible for return.
Return Process & Refunds
Contact our support team within 5 days of delivery to initiate a return. Product will be inspected after return. Approved refunds or replacements will be processed accordingly. Refunds may take 7–10 working days after approval.
