Burki Collection values and respects the privacy of its customers. We are committed to protecting your personal information and ensuring a safe online shopping experience.
We collect information such as your name, address, contact number, and email only for order processing, delivery, and customer support.
Your personal data is never sold, rented, or shared with third parties, except when required for logistics, payment processing, or legal compliance.
All transactions and customer information are kept secure and confidential.
By using our website, you agree to the collection and use of your personal information as described in this Privacy Policy.
Return & Exchange Policy
We aim to deliver products exactly as shown and described. If there is any issue, the following policy applies.
3-Day Check Warranty
Customers may request a return or exchange within 3 days of delivery. After 3 days, no return, refund, or exchange requests will be accepted.
Valid Reasons for Return or Exchange
The product received is different from what was shown in pictures. The wrong item was delivered. The product is damaged, defective, or not working at the time of delivery.
Conditions for Return
Items must be unused, undamaged, and returned in their original packaging along with proof of purchase. Products that are used, washed, or altered are not eligible for return.
Process and Refunds
Customers must contact our support team within 7 days to initiate a return request. After inspection and approval, a replacement or refund will be processed. Refunds may take 7 to 10 working days after product approval.
