Welcome to Burki Collection. By accessing or using our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1. General
Burki Collection is an online fashion store offering women’s handbags and related fashion accessories in Pakistan.
By using our website, you confirm that the information you provide during an order is accurate and complete.
We reserve the right to update, modify, or discontinue any product, service, price, or website content without prior notice.
2. Products & Product Information
We make reasonable efforts to display product images, colors, descriptions, dimensions, and other information as accurately as possible.
However, colors may appear slightly different depending on your device or screen settings.
Product availability may change without prior notice.
3. Prices & Payments
All prices displayed on our website are in Pakistani Rupees (PKR) unless stated otherwise.
We currently accept advance payment via Easypaisa.
Payment instructions will be provided during the ordering process or by our customer support team.
Burki Collection reserves the right to correct pricing errors or update prices at any time.
4. Order Confirmation
After placing an order, you may receive a confirmation through the contact information provided during checkout.
We reserve the right to cancel or decline an order in cases including:
Incorrect or incomplete customer information
Product unavailability
Pricing or website errors
Suspicious or fraudulent activity
Failure to complete the required payment
If an order is cancelled after payment has been received, the applicable refund will be handled according to our Refund & Returns Policy.
5. Delivery
We deliver orders within Pakistan.
Delivery times may vary depending on the destination, courier service, product availability, weather conditions, public holidays, and other circumstances beyond our control.
Customers are responsible for providing a correct and complete delivery address and reachable phone number.
6. Returns & Exchanges
Returns and exchanges are subject to our Refund & Returns Policy.
Customers should review the applicable policy before placing an order.
Items must meet the conditions specified in our return policy to qualify for a return or exchange.
7. Damaged or Incorrect Items
If you receive an incorrect, damaged, or defective product, please contact Burki Collection customer support as soon as possible after delivery.
You may be required to provide photographs or other information to help us verify the issue.
8. Order Cancellation
Customers may request cancellation before the order has been dispatched.
Once an order has been dispatched, cancellation may no longer be possible.
9. Website Content
All website content, including product photographs, graphics, logos, text, designs, and other materials, is intended for use on the Burki Collection website unless otherwise stated.
You may not reproduce, copy, modify, distribute, or commercially use our website content without permission.
10. Website Use
You agree not to use our website for unlawful, fraudulent, abusive, or unauthorized purposes.
You must not attempt to interfere with the operation, security, or functionality of our website.
11. Privacy
Your personal information is handled according to our Privacy Policy.
We may use information provided during checkout to process orders, arrange delivery, contact customers, and provide customer support.
12. Changes to These Terms
Burki Collection may update these Terms & Conditions from time to time.
Any changes will be published on this page with an updated revision date.
Your continued use of the website after changes are published means that you acknowledge the updated Terms & Conditions.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Burki Collection Customer Support (WhatsApp): +92 310 5795579
